Privacy policy

Privacy Policy

Last updated: October 28, 2024

Welcome to STIFFANY! We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you use our services or shop at stiffany.online (the "Site"). Please read it carefully to understand our practices regarding your personal information.

Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our operations, legal requirements, or other updates. We will update the "Last updated" date above whenever such changes are made. We encourage you to review this page periodically to stay informed about how we are protecting your information.

How We Collect Your Personal Information

We collect your personal information to provide, maintain, and improve our services. The information we collect may vary depending on your interactions with us, such as visiting our website, creating an account, or making a purchase. The main ways we collect your information include:

Information You Provide to Us:

  • Contact Details: Including your name, address, phone number, and email.

  • Order Information: Such as billing and shipping addresses, payment confirmation, and order details.

  • Account Information: Including username, password, and security questions.

  • Customer Support: Any information you provide when contacting us, like queries or complaints.

Information We Collect Automatically:

  • Usage Data: We may automatically collect information regarding your interaction with our site, such as your IP address, browser type, and device details using technologies like cookies and similar tracking tools.

Information from Third Parties:

We may also receive information from trusted partners, such as payment processors or analytics providers, which help us manage orders and improve services.

How We Use Your Information

We use your personal information for the following purposes:

  • To Provide Products and Services: Including processing payments, managing orders, handling returns, and customer support.

  • Marketing and Advertising: We may send you promotional emails about new products or offers. You can opt-out at any time by clicking the "unsubscribe" link in the email.

  • Security and Fraud Prevention: We may use your information to prevent fraudulent activities and ensure your safety.

  • Service Improvement: To enhance your experience by analyzing site usage and user behavior.

Cookies

We use cookies to enhance your browsing experience, personalize content, and analyze our web traffic. You can manage cookie preferences in your browser settings. Keep in mind that some features of our site may not function properly if cookies are disabled.

For detailed information about the cookies we use, please visit Shopify's Cookie Policy.

How We Disclose Your Information

  • Service Providers: We share information with vendors who help us operate our site, such as payment processors and shipping companies.

  • Business and Marketing Partners: To offer you services or products we believe you may be interested in.

  • Affiliates: We may share information within our corporate group for business purposes.

  • Legal Compliance: We may disclose your information if required by law or to protect our rights and comply with any applicable regulations.

We do not sell your personal information to third parties.

Children’s Data

Our services are not intended for children under 16. We do not knowingly collect personal information from children under this age. If we learn that we have inadvertently collected such information, we will delete it promptly. If you believe a child has provided us with personal information, please contact us at support@stiffany.online.

Security Measures

We take appropriate security measures to protect your personal information. However, please note that no method of transmission over the internet is entirely secure. We recommend you do not share sensitive information through insecure channels.

Your Rights

Depending on where you live, you may have certain rights regarding your personal information, including:

  • Right to Access: You may request access to the information we hold about you.

  • Right to Delete: You may request the deletion of your personal data.

  • Right to Correct: You can request corrections to inaccurate information.

  • Right to Opt-Out: You may direct us to stop "selling" or "sharing" your personal data, or opt-out of targeted advertising.

If you wish to exercise any of these rights, please contact us at support@stiffany.online. We may request additional information to verify your identity before fulfilling your request.

International Users

Please be aware that we may transfer and store your personal information outside of your country of residence. Any such transfers will be conducted in compliance with relevant data protection regulations, including the use of Standard Contractual Clauses or other legally recognized transfer mechanisms.

Contact Us

If you have any questions or concerns about our Privacy Policy or data handling practices, please contact us at support@stiffany.online.